Privacy Policy

Effective Date: 25th April 2025

VITRARECT IT SERVICES PRIVATE LIMITED ("Company", "we", "us", or "our") operates the website www.correctapp.ai and the associated compliance management platform "Correct" (collectively, the "Service"). This Privacy Policy outlines how we collect, use, store, and protect the personal information of users ("you", "your") when you use our platform. By accessing or using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

a) Personal Information

Name
Email address
Phone number
Company name and registration details
GST, PAN, CIN, and other regulatory identifiers

b) Business Data

Uploaded compliance documents
Company filings, returns, and forms
Internal notes or tags added by users

c) Usage Data

Browser type
IP address
Device information
Pages visited and time spent

d) AI Interactions

Questions asked to the AI companion
Documents generated or interpreted using AI

2. How We Use Your Information

We use the information to:

Provide and improve the Service
Personalize your compliance dashboard
Send alerts, notifications, and updates
Generate documents and reports via AI
Respond to your support requests
Conduct audits and analytics

3. Data Sharing & Disclosure

We do not sell your data to third parties. We may share information with:

Authorized professionals (e.g., CA, CS, legal experts) only upon your consent
Service providers assisting with hosting, analytics, or customer support
Law enforcement or regulatory bodies when required by law

4. Data Storage & Security

Your data is stored on secure servers (e.g., AWS, GCP) using encryption protocols. We follow best practices for:

Access control and role-based permissions
Data backups and integrity checks
End-to-end encryption for documents

5. Your Rights

You have the right to:

Access your personal data
Request corrections or updates
Request deletion of your account and data (subject to compliance retention norms)
Withdraw consent for data processing To exercise your rights, contact us at contact@correctapp.ai.

6. Cookies & Tracking

We use cookies for:

Authentication
Remembering preferences
Analytics to improve user experience You may disable cookies via your browser settings, but some features may not function properly.

7. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for their content or privacy practices.

8. Children’s Privacy

Our service is not intended for users under the age of 18. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. All changes will be posted on this page with the updated date. Continued use of the Service after changes indicates acceptance.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, contact: VITRARECT IT SERVICES PRIVATE LIMITED Email: contact@correctapp.ai